Shipping & Returns

Last updated: March 15, 2025

Where we ship

We ship from Dubai, UAE to customers across the Middle East and worldwide. Delivery times and fees vary by destination.

Processing times

• Orders are typically processed within 1�2 business days (Mon�Fri, excluding public holidays).
• Personalized or pre-order items may require extra time; any delay will be noted on the product page.

Delivery estimates

• UAE Domestic: 1�3 business days
• GCC Countries: 3�5 business days
• Middle East & North Africa: 5�7 business days
• International: 7�14 business days

These are estimates provided by our courier partners. Weather, customs, or peak seasons may cause delays.

Shipping fees & free delivery

• Exact shipping cost is shown at checkout based on weight and destination.
• Free Delivery above 100 USD (or equivalent in your local currency) on a single order subtotal, after discounts and before taxes.
• Free delivery applies to all UAE orders and select international destinations.

Tracking

Once your order ships, you will receive a tracking number by email/SMS. Tracking may take up to 24 hours to activate.

Customs, duties & taxes

International orders may be subject to import duties and taxes levied by the destination country. These charges, if any, are the buyer's responsibility. UAE orders include 5% VAT.

Failed delivery & address changes

• Please review your shipping address carefully at checkout. We cannot guarantee edits after an order is placed.
• If a package is returned to us due to an incorrect address or repeated failed delivery attempts, we can reship it (additional postage may apply) or issue a refund minus outbound shipping costs.

Returns & exchanges

• Return window: 14 days from delivery.
• Items must be unused, in original packaging with all tags/accessories.
• Non-returnable: blind boxes that have been opened, consumables, clearance items marked "Final Sale", gift cards, personalized items, and hygiene-sensitive items (e.g., worn apparel).
• Return shipping costs are the buyer's responsibility unless we shipped an incorrect or defective item.

How to request a return

1. Email returns@labubuarabia.fun with your order number and reason.
2. We'll reply with instructions and the return address.
3. Pack items securely; include any free gifts that came with the product.

Refunds

• After we receive and inspect the return, approved refunds are issued to the original payment method within 5�10 business days (your bank may take longer).
• Original shipping fees are non-refundable unless the return is due to our error or a verified defect.

Damaged or defective items

If your item arrives damaged/defective, contact us within 7 days of delivery with photos/video. We'll arrange a replacement or refund.

Contact

Labubu Arabia Trading LLC
Office 1204, Al Saqr Business Tower
Sheikh Zayed Road, Trade Centre 1
Dubai, United Arab Emirates � P.O. Box 391036
support@labubuarabia.fun � +971 78 763 520 � TRN: 104990691100003